Empire Blue Cross Blue Shield: Tried to call about "coordination of benefits...
GetHuman用户~Marsha来自November 13th, 2017的Empire Blue Cross Blue Shield条客户评论
~Marsha案的背景
GetHuman:~Marsha-您能告诉我们其他Empire Blue Cross Blue Shield个客户何时提起诉讼吗?
~Marsha:Sure。在November 7th上是evening。
GetHuman:您是否接触到Empire Blue Cross Blue Shield,如果可以,怎么做?
GetHuman:这些常见的Empire Blue Cross Blue Shield客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Marsha 常见 Empire Blue Cross Blue Shield 问题的列表)
~Marsha:“ Find a provider”是我尝试使用to call的原因。
~Marsha对Empire Blue Cross Blue Shield客户服务的评价
GetHuman:那么,您如何总结GetHuman的Empire Blue Cross Blue Shield客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Marsha:Tried to call about "coordination of benefits" questionnaire. Once a year they tell me I'm on Medicare (I'm not) & won't pay claims until I send them a form saying I'm NOT on Medicare. Form has no address to send to and the online forms were removed years ago, so all I can do is call, but despite waiting ** minutes a time, I never get anyone to talk to. Of course, talking to me means they'd have to pay the claim! Absolutely impossible company to deal with. I LOATHE Empire BC*BS.
GetHuman:让我们量化一下您与Empire Blue Cross Blue Shield联系的经验。在1到5的范围内,如何轻松解决Empire Blue Cross Blue Shield问题?
~Marsha:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Marsha:在沟通方面,我会给他们五分之三的two。
GetHuman:Empire Blue Cross Blue Shield快速有效地解决问题的能力又如何呢?
~Marsha:为此,我要说出五分之二的five。
GetHuman:最后-对其他Empire Blue Cross Blue Shield客户有何建议?
~Marsha:在一天中的早些时候或深夜给他们打电话。不要忘记Empire Blue Cross Blue Shield可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Marsha在November 7th, 2017发生的Empire Blue Cross Blue Shield客户服务问题中得到了一些有用的反馈和措辞。