Empire Blue Cross Blue Shield: Can not get my problem resolved. System on lin...
GetHuman用户~Janet Spano来自November 19th, 2017的Empire Blue Cross Blue Shield条客户评论
~Janet Spano案的背景
GetHuman：~Janet Spano-您能告诉我们其他Empire Blue Cross Blue Shield个客户何时提起诉讼吗？
~Janet Spano：Yes。在November 10th上是late at night。
GetHuman：您是否接触到Empire Blue Cross Blue Shield，如果可以，怎么做？
GetHuman：这些常见的Empire Blue Cross Blue Shield客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Janet Spano 常见 Empire Blue Cross Blue Shield 问题的列表）
~Janet Spano：“ Billing inquiry”是我尝试使用to call的原因。
~Janet Spano对Empire Blue Cross Blue Shield客户服务的评价
GetHuman：那么，您如何总结GetHuman的Empire Blue Cross Blue Shield客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Janet Spano：Can not get my problem resolved. System on line or on phone with live customer person will not accept my payment for Jan. ****. Sent check with paperwork certified. They received it on ***** and sent a letter saying my check was not in envelope. I know it was, however, since my only interest is that I have health insurance I have tried to pay it over the phone and online with multiple methods - all have been declined. Have been told it is because it is in process. This is * weedks of wasted time getting me no where. I need help. One of your employees Janell id *AD***** tried to help me
GetHuman：让我们量化一下您与Empire Blue Cross Blue Shield联系的经验。在1到5的范围内，如何轻松解决Empire Blue Cross Blue Shield问题？
~Janet Spano：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Janet Spano：在沟通方面，我会给他们五分之三的three。
GetHuman：Empire Blue Cross Blue Shield快速有效地解决问题的能力又如何呢？
~Janet Spano：为此，我要说出五分之二的two。
GetHuman：最后-对其他Empire Blue Cross Blue Shield客户有何建议？
~Janet Spano：在一天中的早些时候或深夜给他们打电话。不要忘记Empire Blue Cross Blue Shield可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Janet Spano在November 10th, 2017发生的Empire Blue Cross Blue Shield客户服务问题中得到了一些有用的反馈和措辞。