EdManage is awful! My student loan was sold to...
GetHuman用户~ Chris来自November 16, 2017的EdManage条客户评论
~ Chris案的背景
GetHuman：~ Chris-您能告诉我们其他EdManage个客户何时提起诉讼吗？
~ Chris：Yeah。在November 10上是evening。
GetHuman：您是否接触到EdManage，如果可以，怎么做？
GetHuman：这些常见的EdManage客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ Chris 常见 EdManage 问题的列表）
~ Chris：“ Extension”是我尝试使用to call的原因。
~ Chris对EdManage客户服务的评价
GetHuman：那么，您如何总结GetHuman的EdManage客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ Chris：EdManage is awful! My student loan was sold to them and I hate them. I have always paid, more than the minimum amount due and had funds automatically withdrawn. When my loan was sold to them, that stopped.i contacted them to ask why funds were not being withdrawn even though I had set everything up through their site and was told that the reason was because I was ahead on my payments and their was no way to set it up to take more than the minimum payment and it wouldn't withdraw funds if I was paid ahead. It wouldn't allow me to schedule additional payments, even manually, if I was enrolled in edraft. When you do make a payment, it doesn't give you a confirmation number, or tell you when the money will be withdrawn. The only date it shows is the date that your next payment is due and the amount due. The first couple times, I wasn't sure that I had even made a payment until a few days later when the money came out of my bank account. Seriously? Additionally, it took about ** phone calls
GetHuman：让我们量化一下您与EdManage联系的经验。在1到5的范围内，如何轻松解决EdManage问题？
~ Chris：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ Chris：在沟通方面，我会给他们五分之三的four。
GetHuman：EdManage快速有效地解决问题的能力又如何呢？
~ Chris：为此，我要说出五分之二的one。
GetHuman：最后-对其他EdManage客户有何建议？
~ Chris：在一天中的早些时候或深夜给他们打电话。不要忘记EdManage可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ Chris在November 10, 2017发生的EdManage客户服务问题中得到了一些有用的反馈和措辞。