Easyjet: compain

GetHuman用户GetHuman3965来自December 1st, 2017的Easyjet条客户评论

GetHuman3965案的背景

GetHuman:GetHuman3965-您能告诉我们其他Easyjet个客户何时提起诉讼吗?
GetHuman3965:Yes。在November 27th上是afternoon。
GetHuman:您是否接触到Easyjet,如果可以,怎么做?
GetHuman3965:我使用了我在GetHuman Easyjet客户电话号码页面上找到的+44 330 365 5000号码:Easyjet客户服务电话号码
GetHuman:这些常见的Easyjet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman3965 常见 Easyjet 问题的列表)
GetHuman3965:“ Cancel flight”是我尝试使用to call的原因。

GetHuman3965对Easyjet客户服务的评价

GetHuman:那么,您如何总结GetHuman的Easyjet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman3965:compain
GetHuman:您能从11/27/17发生的事情中告诉我们其他人吗?
GetHuman3965:Good afternoon,*I am writing in regard of very unpleasant situation that my friend and I has to face today due to incompetent Easyjet work.*I bought a ticket for my friend using my Barclays card. The flight was due today morning from Luton airport. When my friend arrived there, he went through hand luggage check and then bought a bottle of alcohol beverage at Duty Free. However, at the gate he was told that the ticket was cancelled because of bank transaction link to fraud. *At the place, airport person advised him to buy a new ticket for later today afternoon from another airport – Gatwick. In addition, workers refused to return the bottle bought by him from Duty Free. Obviously, he would not be able to bring it with him afterwards to Gatwick because he did not have any luggage. *Airport person offered him to include the small luggage for free, that way he would be able to bring it inside to Gatwick. *As a result, he spent additional money to buy a new ticket and to travel to Gatwick. However, that is not the end. When he arrived to Gatwick, he found out that the check in was not made for him and the airport person told him to pay £** for luggage to bring the bottle inside. After spending a certain amount of time to explain the situation, the workers noticed their mistake and let him in. *After contacting Barclays bank, we found out that there were no issues with the transaction and everything was fine from their side. It is also clearly visible from my bank statement, that the transaction went though and Easyjet received the money.*Although, the money for missed flight were not refunded. As well as money for traveling to Gatwick and numerous calls to solve the issue. *I truly believe that this matter is linked to Easyjet mistake and I insist on getting a refund.
GetHuman:让我们量化一下您与Easyjet联系的经验。在1到5的范围内,如何轻松解决Easyjet问题?
GetHuman3965:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman3965:在沟通方面,我会给他们五分之三的three。
GetHuman:Easyjet快速有效地解决问题的能力又如何呢?
GetHuman3965:为此,我要说出五分之二的two。
GetHuman:最后-对其他Easyjet客户有何建议?
GetHuman3965:在一天中的早些时候或深夜给他们打电话。不要忘记Easyjet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman3965在November 27th, 2017发生的Easyjet客户服务问题中得到了一些有用的反馈和措辞。

Easyjet

2.35 of 5 stars | 109条评论

GetHuman3965的Easyjet评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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