Easyjet: Unable to book a flight online because someone...
GetHuman用户~Flying lady来自नवंबर १७, २०१७的Easyjet条客户评论
~Flying lady案的背景
GetHuman:~Flying lady-您能告诉我们其他Easyjet个客户何时提起诉讼吗?
~Flying lady:Yup。在नवंबर ११上是morning。
GetHuman:您是否接触到Easyjet,如果可以,怎么做?
~Flying lady:我使用了我在GetHuman Easyjet客户电话号码页面上找到的+44 330 365 5000号码:Easyjet客户服务电话号码 GetHuman:这些常见的Easyjet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Flying lady 常见 Easyjet 问题的列表)
~Flying lady:“ Find Itinerary”是我尝试使用to call的原因。
~Flying lady对Easyjet客户服务的评价
GetHuman:那么,您如何总结GetHuman的Easyjet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Flying lady:Unable to book a flight online because someone else's details (name in full and post code) appeared on MY registration page! Phoned them three times to raise this urgent problem. Apart from the confidentiality issues I couldn't book a flight. I phoned THREE times and each time someone promised to ring back. No call received. I have sent email after email. I just get an automated response calling me by yet another person's name NOT even the name of the person who appears on my registration page!!! First email sent a week ago. Still had no answer - so still can't book a flight - and still have someone else's personal details on view on my registration page. Beyond appalling.
GetHuman:让我们量化一下您与Easyjet联系的经验。在1到5的范围内,如何轻松解决Easyjet问题?
~Flying lady:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Flying lady:在沟通方面,我会给他们五分之三的four。
GetHuman:Easyjet快速有效地解决问题的能力又如何呢?
~Flying lady:为此,我要说出五分之二的five。
GetHuman:最后-对其他Easyjet客户有何建议?
~Flying lady:在一天中的早些时候或深夜给他们打电话。不要忘记Easyjet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Flying lady在नवंबर ११, २०१७发生的Easyjet客户服务问题中得到了一些有用的反馈和措辞。