Easyjet: , I was put through for an unexplained error th...

GetHuman用户~fatima来自November 18th, 2017的Easyjet条客户评论

~fatima案的背景

GetHuman:~fatima-您能告诉我们其他Easyjet个客户何时提起诉讼吗?
~fatima:Yeah。在November 13th上是afternoon。
GetHuman:您是否接触到Easyjet,如果可以,怎么做?
~fatima:我使用了我在GetHuman Easyjet客户电话号码页面上找到的+44 330 365 5000号码:Easyjet客户服务电话号码
GetHuman:这些常见的Easyjet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~fatima 常见 Easyjet 问题的列表)
~fatima:“ Make a booking”是我尝试使用to call的原因。

~fatima对Easyjet客户服务的评价

GetHuman:那么,您如何总结GetHuman的Easyjet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~fatima:, I was put through for an unexplained error that ocurred during booking, without any effective outcome.*I would like to appraise you of the situation prior to expecting an explaination from yourself. I intended to travel from London to Marrakech on the ** October **** and book a return trip from Marrackech to London on the ** November ****. Whilst processing the booking I specifically ensured that the booking was being paid in GBP. However, on my bank statement it has been registerd in Morroccan Dirhams. I have liaised with the bank and they advised me that the payment has been collected in Morrocan Dirhams by yourselves. My Husband placed a call to the customer services on the next day afetr ** hours Exactely to enquire about the currency of payment and though he didn't get a qualified explaination, the travel dates were verified to locate the booking and please check your voice Records . *The fact that I received a confirmation with the travel arrangments completely reversed (Ma
GetHuman:让我们量化一下您与Easyjet联系的经验。在1到5的范围内,如何轻松解决Easyjet问题?
~fatima:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~fatima:在沟通方面,我会给他们五分之三的one。
GetHuman:Easyjet快速有效地解决问题的能力又如何呢?
~fatima:为此,我要说出五分之二的three。
GetHuman:最后-对其他Easyjet客户有何建议?
~fatima:在一天中的早些时候或深夜给他们打电话。不要忘记Easyjet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~fatima在November 13th, 2017发生的Easyjet客户服务问题中得到了一些有用的反馈和措辞。

Easyjet

2.35 of 5 stars | 109条评论

~fatima的Easyjet评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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