EMC Mortgage: I had a TERRIBLE experience. I was transferred...
GetHuman用户~MariaL来自October 30th, 2017的EMC Mortgage条客户评论
~MariaL案的背景
GetHuman:~MariaL-您能告诉我们其他EMC Mortgage个客户何时提起诉讼吗?
~MariaL:Yup。在October 28th上是afternoon。
GetHuman:您是否接触到EMC Mortgage,如果可以,怎么做?
GetHuman:这些常见的EMC Mortgage客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MariaL 常见 EMC Mortgage 问题的列表)
~MariaL:“ Extension”是我尝试使用to call的原因。
~MariaL对EMC Mortgage客户服务的评价
GetHuman:那么,您如何总结GetHuman的EMC Mortgage客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MariaL:I had a TERRIBLE experience. I was transferred from person to person for over ** munutes. When I finally got someone it was the wrong department and they did not know the phone number for the area in which I was trying to reach. This was not the first nor the second time I have had this problem. I initially was with GMAC mortgage which provided EXCELLENT customer service and they sold my mortgage to this unorganized company who obviously does not invest money in training and development.
GetHuman:让我们量化一下您与EMC Mortgage联系的经验。在1到5的范围内,如何轻松解决EMC Mortgage问题?
~MariaL:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MariaL:在沟通方面,我会给他们五分之三的five。
GetHuman:EMC Mortgage快速有效地解决问题的能力又如何呢?
~MariaL:为此,我要说出五分之二的five。
GetHuman:最后-对其他EMC Mortgage客户有何建议?
~MariaL:在一天中的早些时候或深夜给他们打电话。不要忘记EMC Mortgage可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MariaL在October 28th, 2017发生的EMC Mortgage客户服务问题中得到了一些有用的反馈和措辞。