Duquesne Light Co: I was working with a friend whose power was tur...
GetHuman用户GetHuman-218756来自novembre 19, 2017的Duquesne Light Co条客户评论
GetHuman-218756案的背景
GetHuman:GetHuman-218756-您能告诉我们其他Duquesne Light Co个客户何时提起诉讼吗?
GetHuman-218756:Sure。在novembre 12上是late at night。
GetHuman:您是否接触到Duquesne Light Co,如果可以,怎么做?
GetHuman:这些常见的Duquesne Light Co客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-218756 常见 Duquesne Light Co 问题的列表)
GetHuman-218756:“ Meter reading”是我尝试使用to call的原因。
GetHuman-218756对Duquesne Light Co客户服务的评价
GetHuman:那么,您如何总结GetHuman的Duquesne Light Co客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-218756:I was working with a friend whose power was turned off last winter. The prompt system was terrible -- 'a catch **." DQL had over $** in this man's account but at no point could nor I find a way to talk with a person. There should be a prompt at the beginning of this horrible system that says" to speak to a DQL representative press ( a given number). This fellow will now have to have his service inspected and probably, due to costs, go another winter without service while DQL continues to hold his money. This is a rotten way to treat customers who have no choice but to deal with a public monopoly.
GetHuman:让我们量化一下您与Duquesne Light Co联系的经验。在1到5的范围内,如何轻松解决Duquesne Light Co问题?
GetHuman-218756:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-218756:在沟通方面,我会给他们五分之三的three。
GetHuman:Duquesne Light Co快速有效地解决问题的能力又如何呢?
GetHuman-218756:为此,我要说出五分之二的one。
GetHuman:最后-对其他Duquesne Light Co客户有何建议?
GetHuman-218756:在一天中的早些时候或深夜给他们打电话。不要忘记Duquesne Light Co可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-218756在novembre 12, 2017发生的Duquesne Light Co客户服务问题中得到了一些有用的反馈和措辞。