Duke Energy (NC & SC): Thanks to this web site, I was able to reach cu...
GetHuman用户GetHuman-309771来自November 20., 2017的Duke Energy (NC & SC)条客户评论
GetHuman-309771案的背景
GetHuman:GetHuman-309771-您能告诉我们其他Duke Energy (NC & SC)个客户何时提起诉讼吗?
GetHuman-309771:Sure。在November 15.上是middle of the night。
GetHuman:您是否接触到Duke Energy (NC & SC),如果可以,怎么做?
GetHuman:这些常见的Duke Energy (NC & SC)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-309771 常见 Duke Energy (NC & SC) 问题的列表)
GetHuman-309771:“ Cancel Service”是我尝试使用to call的原因。
GetHuman-309771对Duke Energy (NC & SC)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Duke Energy (NC & SC)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-309771:Thanks to this web site, I was able to reach customer service, which is IMPOSSIBLE without such "insider knowledge." Prior to checking out the tip on this site, I spent a great deal of time trying to reach customer service through the Duke Energy web site recommendations. I called to see if there had been a misread on our meter, since we were billed **% more in KW usage compared to same time last year. The representative talked to me like I was in kindergarten--not asking questions but instead lecturing me on the effects of weather temperatures on HVAC systems. Um, duh. Duke Energy's relentless pursuit of profits for stockholders and their opacity in customer service demonstrate an entitled corporate attitude.
GetHuman:让我们量化一下您与Duke Energy (NC & SC)联系的经验。在1到5的范围内,如何轻松解决Duke Energy (NC & SC)问题?
GetHuman-309771:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-309771:在沟通方面,我会给他们五分之三的five。
GetHuman:Duke Energy (NC & SC)快速有效地解决问题的能力又如何呢?
GetHuman-309771:为此,我要说出五分之二的five。
GetHuman:最后-对其他Duke Energy (NC & SC)客户有何建议?
GetHuman-309771:在一天中的早些时候或深夜给他们打电话。不要忘记Duke Energy (NC & SC)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-309771在November 15., 2017发生的Duke Energy (NC & SC)客户服务问题中得到了一些有用的反馈和措辞。