Dominion North Carolina Power: I initially gave a review of five for Quality o...

GetHuman用户~SeaDog 72来自октябрь 28-го, 2017的Dominion North Carolina Power条客户评论

~SeaDog 72案的背景

GetHuman:~SeaDog 72-您能告诉我们其他Dominion North Carolina Power个客户何时提起诉讼吗?
~SeaDog 72:Yes I can。在октябрь 24-го上是middle of the night。
GetHuman:您是否接触到Dominion North Carolina Power,如果可以,怎么做?
~SeaDog 72:我使用了我在GetHuman Dominion North Carolina Power客户电话号码页面上找到的866-366-4357号码:Dominion North Carolina Power客户服务电话号码
GetHuman:这些常见的Dominion North Carolina Power客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~SeaDog 72 常见 Dominion North Carolina Power 问题的列表)
~SeaDog 72:“ Lower my bill”是我尝试使用to call的原因。

~SeaDog 72对Dominion North Carolina Power客户服务的评价

GetHuman:那么,您如何总结GetHuman的Dominion North Carolina Power客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~SeaDog 72:I initially gave a review of five for Quality of Service but changed it to one since there is not a zero listed. The four service personnel talked to either lied outright, side stepped the issue at hand, or (as stated by the Supervisor I was talking to) did not have the authority*knowledge*ability or backbone to investigate the lack of power to a household while they were becoming a new customer. The lies from the customer service reps started on Thursday morning and continued throughout Friday until after it was too late to get anything done since the Supervisors do not have the ability to take any initiative of their own. Compassion is not in the vocabulary of this Corporation since it does not generate revenue. I know I will never see this in print again so I guess it's just my way of blowing off steam to keep from lifting reliefs. The corporate executives need to review the operating guidelines of this company.
GetHuman:让我们量化一下您与Dominion North Carolina Power联系的经验。在1到5的范围内,如何轻松解决Dominion North Carolina Power问题?
~SeaDog 72:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~SeaDog 72:在沟通方面,我会给他们五分之三的one。
GetHuman:Dominion North Carolina Power快速有效地解决问题的能力又如何呢?
~SeaDog 72:为此,我要说出五分之二的one。
GetHuman:最后-对其他Dominion North Carolina Power客户有何建议?
~SeaDog 72:在一天中的早些时候或深夜给他们打电话。不要忘记Dominion North Carolina Power可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~SeaDog 72在октябрь 24-го, 2017发生的Dominion North Carolina Power客户服务问题中得到了一些有用的反馈和措辞。

Dominion North Carolina Power

1.20 of 5 stars | 2条评论

~SeaDog 72的Dominion North Carolina Power评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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