Disney Movie Club: I joined DMC a few weeks ago. I ordered several...
GetHuman用户~viz1来自November 15th, 2017的Disney Movie Club条客户评论
~viz1案的背景
GetHuman：~viz1-您能告诉我们其他Disney Movie Club个客户何时提起诉讼吗？
~viz1：Yup。在November 12th上是middle of the night。
GetHuman：您是否接触到Disney Movie Club，如果可以，怎么做？
GetHuman：这些常见的Disney Movie Club客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~viz1 常见 Disney Movie Club 问题的列表）
~viz1：“ Return an Order”是我尝试使用to call的原因。
~viz1对Disney Movie Club客户服务的评价
GetHuman：那么，您如何总结GetHuman的Disney Movie Club客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~viz1：I joined DMC a few weeks ago. I ordered several movies at once for their sign up promo price. I received the email that my movies had been shipped and thought nothing of it. Several weeks later, I never received my first shipment. I called to complain that I had not received anything and that the email did not offer a way to track whether my order had really been shipped or not. Customer service said they would refund my money for the entire order which they did immediately. However, I was also told that DMC uses media mail to ship out their items, which for us here in Hawaii, it already had been over * weeks and still no shipment. I began to think the whole thing was a scam. I requested my membership to be canceled and cust serv said they would do so at once. However, I'm still receiving emails from them and it doesn't show that my request was granted. Upon requesting a confirmation email a second time, I was told it takes a week or so for the cancellation confirmation to be emailed o
GetHuman：让我们量化一下您与Disney Movie Club联系的经验。在1到5的范围内，如何轻松解决Disney Movie Club问题？
~viz1：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~viz1：在沟通方面，我会给他们五分之三的five。
GetHuman：Disney Movie Club快速有效地解决问题的能力又如何呢？
~viz1：为此，我要说出五分之二的three。
GetHuman：最后-对其他Disney Movie Club客户有何建议？
~viz1：在一天中的早些时候或深夜给他们打电话。不要忘记Disney Movie Club可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~viz1在November 12th, 2017发生的Disney Movie Club客户服务问题中得到了一些有用的反馈和措辞。