DirecTV: I was calling to find out when a service techni...
GetHuman用户~John_JT来自November 19th, 2017的DirecTV条客户评论
~John_JT案的背景
GetHuman:~John_JT-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
~John_JT:Sure。在November 12th上是middle of the night。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~John_JT 常见 DirecTV 问题的列表)
~John_JT:“ Technical support”是我尝试使用to call的原因。
~John_JT对DirecTV客户服务的评价
GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~John_JT:I was calling to find out when a service technician was going to arrive at my house. I was within ** minutes of the end of the four hour window and was concerned they would not show. After talking to the representative, I received a call and a voive mail message telling me that the technician is on his way and should arrive within ** minutes. I was very glad to be able to avoid that annoyance of the automated phone system.
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
~John_JT:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~John_JT:在沟通方面,我会给他们五分之三的one。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
~John_JT:为此,我要说出五分之二的five。
GetHuman:最后-对其他DirecTV客户有何建议?
~John_JT:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~John_JT在November 12th, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。