DirecTV: I spoke with Danielle. I wanted to get the Gol...
GetHuman用户~taream来自novembre 18, 2017的DirecTV条客户评论
~taream案的背景
GetHuman:~taream-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
~taream:Yes。在novembre 8上是late at night。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~taream 常见 DirecTV 问题的列表)
~taream:“ Cancel Account”是我尝试使用to call的原因。
~taream对DirecTV客户服务的评价
GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~taream:I spoke with Danielle. I wanted to get the Golf channel for a program that was showing now. Instead of saying I had access immediately, she started by saying it may take **-** hours... I then interrupted her to say I needed it NOW. She then chastised me, as if I was a child. She went on to say I would have access now, but it might not be on my guide for **-** hours. Was I wrong to interrupt, yes. Does she need to communicate with customers--YES
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
~taream:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~taream:在沟通方面,我会给他们五分之三的three。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
~taream:为此,我要说出五分之二的two。
GetHuman:最后-对其他DirecTV客户有何建议?
~taream:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~taream在novembre 8, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。