DirecTV: I signed up at the beginning of March and was t...

GetHuman用户~Deeply Unsatisfied来自noviembre 4º, 2017的DirecTV条客户评论

~Deeply Unsatisfied案的背景

GetHuman:~Deeply Unsatisfied-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
~Deeply Unsatisfied:Yes。在octubre 25º上是morning。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
~Deeply Unsatisfied:我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码:DirecTV客户服务电话号码
GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Deeply Unsatisfied 常见 DirecTV 问题的列表)
~Deeply Unsatisfied:“ Technical Support”是我尝试使用to call的原因。

~Deeply Unsatisfied对DirecTV客户服务的评价

GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Deeply Unsatisfied:I signed up at the beginning of March and was told I was getting a bundle deal of satellite, internet, and phone for $** a month all in one bill. Instead I got two bills, one for satellite and one for internet and phon, totalling $*** a month. I called to ask about it and the bundling department said they would call me back. That was over two weeks ago with no response. I had tried several times over the two weeks to resolve my billing issue, but to no avail. Today I canceled my service, and they want to charge me a disconnect fee. They had intentionally waited so that I would be past the deadline to respond so that I would have to pay. I have received the worst customer service I have ever heard of from this company.
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
~Deeply Unsatisfied:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Deeply Unsatisfied:在沟通方面,我会给他们五分之三的four。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
~Deeply Unsatisfied:为此,我要说出五分之二的three。
GetHuman:最后-对其他DirecTV客户有何建议?
~Deeply Unsatisfied:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Deeply Unsatisfied在octubre 25º, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。

DirecTV

2.74 of 5 stars | 378条评论

~Deeply Unsatisfied的DirecTV评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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