DirecTV: I hate! no wait loath this company they owe us...

GetHuman用户~may来自نوفمبر ٢٣، ٢٠١٧的DirecTV条客户评论

~may案的背景

GetHuman:~may-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
~may:Yes I can。在نوفمبر ٢١上是late at night。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
~may:我使用了我在GetHuman DirecTV客户电话号码页面上找到的800-531-5000号码:DirecTV客户服务电话号码
GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~may 常见 DirecTV 问题的列表)
~may:“ Returns”是我尝试使用to call的原因。

~may对DirecTV客户服务的评价

GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~may:I hate! no wait loath this company they owe us *** dollars in over billing! They made me scream at them to get my point across and I started bleeding after the phone the call and we lost our twins! It always goes out during a storm not reliable except when you are on the phone with them and they yell at you we have always had the money for the bill but they jump pt o conclusion is that we are late when we are NOTand if we are like a couple weeks past the due date that we paid theyshut our service off we actually hhave it imagioned that we havemissed all these bills they need to go to a psyo ward! Because we have never missed a bill they just seem like they want us to miss a bill so bad that they punish us! In reality I have never had a company shut off anything unless like more than a month late this is ridiculous in all the missed tv and missed dvr shows they owe us big time and they are asking for an extra ** dollars I have all the documentation for discrimination for my husband bein
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
~may:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~may:在沟通方面,我会给他们五分之三的four。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
~may:为此,我要说出五分之二的five。
GetHuman:最后-对其他DirecTV客户有何建议?
~may:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~may在نوفمبر ٢١، ٢٠١٧发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。

DirecTV

2.74 of 5 stars | 378条评论

~may的DirecTV评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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