Directv sent me two broken dvrs. One, a brand n...
GetHuman用户~sdapples来自novembre 2º, 2017的DirecTV条客户评论
~sdapples案的背景
GetHuman:~sdapples-您能告诉我们其他DirecTV个客户何时提起诉讼吗?
~sdapples:Yup。在ottobre 26º上是middle of the night。
GetHuman:您是否接触到DirecTV,如果可以,怎么做?
GetHuman:这些常见的DirecTV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~sdapples 常见 DirecTV 问题的列表)
~sdapples:“ Payment Inquiry”是我尝试使用to call的原因。
~sdapples对DirecTV客户服务的评价
GetHuman:那么,您如何总结GetHuman的DirecTV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~sdapples:Directv sent me two broken dvrs. One, a brand new one I paid for, and the second one a replacement for a broken receiver. Instead of sending me new ones overnight to replace the broken ones I had to install to find out they were broken... They made me do * hours of "troubleshooting" before they told me they would send me * refurbished units. A refurbished unit to replace the brand new one that I paid $*** for, and it was broken out of the box. Oh.. and there is a shortage, so I have to wait over a week to get the replacements... But they did offer me $*.** for the lack of service on the two boxes that will be useless for over a week. They only give credit towards the $* additional box fee, nothing towards the $*** I spend on the service in a month.*DIRECTV IS A JOKE!!!
GetHuman:让我们量化一下您与DirecTV联系的经验。在1到5的范围内,如何轻松解决DirecTV问题?
~sdapples:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~sdapples:在沟通方面,我会给他们五分之三的three。
GetHuman:DirecTV快速有效地解决问题的能力又如何呢?
~sdapples:为此,我要说出五分之二的five。
GetHuman:最后-对其他DirecTV客户有何建议?
~sdapples:在一天中的早些时候或深夜给他们打电话。不要忘记DirecTV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~sdapples在ottobre 26º, 2017发生的DirecTV客户服务问题中得到了一些有用的反馈和措辞。