Dept of Child & Families, Access Florida: I called back to back all day and finally got a...
GetHuman用户~T. Rainford来自noviembre 12º, 2017的Dept of Child & Families, Access Florida条客户评论
~T. Rainford案的背景
GetHuman：~T. Rainford-您能告诉我们其他Dept of Child & Families, Access Florida个客户何时提起诉讼吗？
~T. Rainford：Sure。在noviembre 6º上是evening。
GetHuman：您是否接触到Dept of Child & Families, Access Florida，如果可以，怎么做？
GetHuman：这些常见的Dept of Child & Families, Access Florida客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~T. Rainford 常见 Dept of Child & Families, Access Florida 问题的列表）
~T. Rainford：“ File a report”是我尝试使用to call的原因。
~T. Rainford对Dept of Child & Families, Access Florida客户服务的评价
GetHuman：那么，您如何总结GetHuman的Dept of Child & Families, Access Florida客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~T. Rainford：I called back to back all day and finally got an agent around *:**pm. She came online and put me back on hold without even asking my name or information. When she came back to the line and asked for my information she went silent for close to * minutes...I heard her typing and assumed that she was finishing notes on her previous call. I finally had to say "hello?" before she advised me that she needed to put me on hold again to read my case history. When she came back she started to tell me what she saw in my records never once asking me what my reason for calling was. When i gave her my reason she repeated the same information that she was reading previously....which had NOTHING to do with my question. Everytime i repeated my question she reiterated her job description and case notes. Since her listening*comprehension skills were clearly challenged... I asked for a supervisor. The agent told me she did not have one...I asked again and her response was that the department is ready to
GetHuman：让我们量化一下您与Dept of Child & Families, Access Florida联系的经验。在1到5的范围内，如何轻松解决Dept of Child & Families, Access Florida问题？
~T. Rainford：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~T. Rainford：在沟通方面，我会给他们五分之三的two。
GetHuman：Dept of Child & Families, Access Florida快速有效地解决问题的能力又如何呢？
~T. Rainford：为此，我要说出五分之二的three。
GetHuman：最后-对其他Dept of Child & Families, Access Florida客户有何建议？
~T. Rainford：在一天中的早些时候或深夜给他们打电话。不要忘记Dept of Child & Families, Access Florida可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~T. Rainford在noviembre 6º, 2017发生的Dept of Child & Families, Access Florida客户服务问题中得到了一些有用的反馈和措辞。