Denver Post: Our paper has consistently been delivered late...
GetHuman用户~Terri Glassman来自November 19, 2017的Denver Post条客户评论
~Terri Glassman案的背景
GetHuman:~Terri Glassman-您能告诉我们其他Denver Post个客户何时提起诉讼吗?
~Terri Glassman:Yes I can。在November 11上是late at night。
GetHuman:您是否接触到Denver Post,如果可以,怎么做?
GetHuman:这些常见的Denver Post客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Terri Glassman 常见 Denver Post 问题的列表)
~Terri Glassman:“ Complaint”是我尝试使用to call的原因。
~Terri Glassman对Denver Post客户服务的评价
GetHuman:那么,您如何总结GetHuman的Denver Post客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Terri Glassman:Our paper has consistently been delivered late or simply not delivered. This is our third complaint. The canned speach from the customer service agent who was difficult to understand was " I will report this to a supervisor." Great. Thank you. Can we get a paper today? "I can't guarantee you will get the paper today but I will ask." Really? THis is what we pay $****year for? Hmmm....no wonder the paper industry is dying. We are canceling or subscription. Thanks for your stellar customer service!
GetHuman:让我们量化一下您与Denver Post联系的经验。在1到5的范围内,如何轻松解决Denver Post问题?
~Terri Glassman:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Terri Glassman:在沟通方面,我会给他们五分之三的three。
GetHuman:Denver Post快速有效地解决问题的能力又如何呢?
~Terri Glassman:为此,我要说出五分之二的one。
GetHuman:最后-对其他Denver Post客户有何建议?
~Terri Glassman:在一天中的早些时候或深夜给他们打电话。不要忘记Denver Post可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Terri Glassman在November 11, 2017发生的Denver Post客户服务问题中得到了一些有用的反馈和措辞。