Delta Airlines: I called because the web site isn't working and...
GetHuman用户~tglit76来自November 18, 2017的Delta Airlines条客户评论
~tglit76案的背景
GetHuman:~tglit76-您能告诉我们其他Delta Airlines个客户何时提起诉讼吗?
~tglit76:Yes I can。在November 16上是morning。
GetHuman:您是否接触到Delta Airlines,如果可以,怎么做?
GetHuman:这些常见的Delta Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tglit76 常见 Delta Airlines 问题的列表)
~tglit76:“ Baggage Problem”是我尝试使用to call的原因。
~tglit76对Delta Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的Delta Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tglit76:I called because the web site isn't working and I had some questions about my elderly aunt getting her boarding passes at the airport. With all the whizbang stuff today I wasn't sure if a **-year-old woman travelling alone who doesn't know how to use a computer would be able to get what she needed.**The CSR was polite but not really friendly - like I was asking stupid questions. "How much extra time should we allow since we are checking in at the airport?"**"I don't know, but there are kiosks you can use that will save you some time."**She didn't remember that the original purpose of my call was to make sure that my elderly aunt, in a wheelchair, could check in the old-fashioned way SINCE THEIR WEB SITE IS DOWN.
GetHuman:让我们量化一下您与Delta Airlines联系的经验。在1到5的范围内,如何轻松解决Delta Airlines问题?
~tglit76:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tglit76:在沟通方面,我会给他们五分之三的five。
GetHuman:Delta Airlines快速有效地解决问题的能力又如何呢?
~tglit76:为此,我要说出五分之二的one。
GetHuman:最后-对其他Delta Airlines客户有何建议?
~tglit76:在一天中的早些时候或深夜给他们打电话。不要忘记Delta Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tglit76在November 16, 2017发生的Delta Airlines客户服务问题中得到了一些有用的反馈和措辞。