Delta Airlines: I booked * international tickets from Los Anglo...

GetHuman用户~wael helal来自November 27., 2017的Delta Airlines条客户评论

~wael helal案的背景

GetHuman:~wael helal-您能告诉我们其他Delta Airlines个客户何时提起诉讼吗?
~wael helal:Yeah。在November 20.上是morning。
GetHuman:您是否接触到Delta Airlines,如果可以,怎么做?
~wael helal:我使用了我在GetHuman Delta Airlines客户电话号码页面上找到的800-221-1212号码:Delta Airlines客户服务电话号码
GetHuman:这些常见的Delta Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~wael helal 常见 Delta Airlines 问题的列表)
~wael helal:“ Change flight”是我尝试使用to call的原因。

~wael helal对Delta Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的Delta Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~wael helal:I booked * international tickets from Los Anglos to Cairo through Delta Airlines,*( confirmation code: GL**HO ) and one week before the date of the flight, I called the customer services department and informed them that we wont be able to use the tickets because of personal reasons, but unfortunately the customer services said that if we don't use the tickets, they will cancel our tickets and will not refund us with any amount. The customer services at Delta Airlines said that they will sell our seats to another passengers .. and at the same time they will not give us any money, they agree to receive the double value of * seats, from my family and from another * passengers ******* even when I told them that I can agree to receive part of my money back after charging me the fines or penalties .. but they refused that .. because they have more power than me. My question is : is that fair ?
GetHuman:让我们量化一下您与Delta Airlines联系的经验。在1到5的范围内,如何轻松解决Delta Airlines问题?
~wael helal:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~wael helal:在沟通方面,我会给他们五分之三的four。
GetHuman:Delta Airlines快速有效地解决问题的能力又如何呢?
~wael helal:为此,我要说出五分之二的one。
GetHuman:最后-对其他Delta Airlines客户有何建议?
~wael helal:在一天中的早些时候或深夜给他们打电话。不要忘记Delta Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~wael helal在November 20., 2017发生的Delta Airlines客户服务问题中得到了一些有用的反馈和措辞。

Delta Airlines

3.10 of 5 stars | 407条评论

~wael helal的Delta Airlines评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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