Delta Airlines: Horrible experience while trying to leave Rome...

GetHuman用户~Too Frustrated来自octubre 31º, 2017的Delta Airlines条客户评论

~Too Frustrated案的背景

GetHuman:~Too Frustrated-您能告诉我们其他Delta Airlines个客户何时提起诉讼吗?
~Too Frustrated:Sure。在octubre 22º上是middle of the night。
GetHuman:您是否接触到Delta Airlines,如果可以,怎么做?
~Too Frustrated:我使用了我在GetHuman Delta Airlines客户电话号码页面上找到的800-221-1212号码:Delta Airlines客户服务电话号码
GetHuman:这些常见的Delta Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Too Frustrated 常见 Delta Airlines 问题的列表)
~Too Frustrated:“ Frequent flyer program”是我尝试使用to call的原因。

~Too Frustrated对Delta Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的Delta Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Too Frustrated:Horrible experience while trying to leave Rome. The agent was rude and when she found me * pounds.....EIGHT! she charged me *** EUROS or approx $***. My family was flying US Air and when sister came up **pounds over the agent had the area Supervisor waive the penalty. I went back to Delta to see the Supervisor she tried to help but the charge had already gone through. Worse, she never made a note of it so I could receive a refund. the best Delta offered me was a credit on next flight. To put cherry on the cake family paid just over $*** LESS for their flight than I did making my flight cost * $**** versus $**** for theirs. Need I say more as I am also a freq flier!
GetHuman:让我们量化一下您与Delta Airlines联系的经验。在1到5的范围内,如何轻松解决Delta Airlines问题?
~Too Frustrated:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Too Frustrated:在沟通方面,我会给他们五分之三的five。
GetHuman:Delta Airlines快速有效地解决问题的能力又如何呢?
~Too Frustrated:为此,我要说出五分之二的one。
GetHuman:最后-对其他Delta Airlines客户有何建议?
~Too Frustrated:在一天中的早些时候或深夜给他们打电话。不要忘记Delta Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Too Frustrated在octubre 22º, 2017发生的Delta Airlines客户服务问题中得到了一些有用的反馈和措辞。

Delta Airlines

3.10 of 5 stars | 407条评论

~Too Frustrated的Delta Airlines评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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