Dell (India): There has to be a way to fix the Dell customer...
GetHuman用户~brad来自November 25, 2017的Dell (India)条客户评论
~brad案的背景
GetHuman：~brad-您能告诉我们其他Dell (India)个客户何时提起诉讼吗？
~brad：Yeah。在November 19上是evening。
GetHuman：您是否接触到Dell (India)，如果可以，怎么做？
GetHuman：这些常见的Dell (India)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~brad 常见 Dell (India) 问题的列表）
~brad：“ Returns”是我尝试使用to call的原因。
~brad对Dell (India)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Dell (India)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~brad：There has to be a way to fix the Dell customer service process.. I'm convinced that they could fix any problem, including mine, but I'm not getting the help that I need. I don't understand why Dell won't simply augment their system within their customer care department. Why do they wait until people like you and me are blogging about terrible customer service issues? It seems as though they are trying to avoid helping their customers, and then if there is no social media damage, then they are able to write off or forget about their upset customers. I think if they really cared about customers, or about loyalty towards their brand and having a good name, they would train their reps to listen, and not be so stone cold and inflexible regarding somewhat gray issues. "Gray issues" are often the problem that customers face with Dell. My current experience tells me that Dell *****. Inspiron *****. Specifically, the Inspiron **** *****. In January of ****, my brother and mother went in
GetHuman：让我们量化一下您与Dell (India)联系的经验。在1到5的范围内，如何轻松解决Dell (India)问题？
~brad：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~brad：在沟通方面，我会给他们五分之三的five。
GetHuman：Dell (India)快速有效地解决问题的能力又如何呢？
~brad：为此，我要说出五分之二的one。
GetHuman：最后-对其他Dell (India)客户有何建议？
~brad：在一天中的早些时候或深夜给他们打电话。不要忘记Dell (India)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~brad在November 19, 2017发生的Dell (India)客户服务问题中得到了一些有用的反馈和措辞。