Debenhams: Most horrible online shopping experience ever...

GetHuman用户~bhasky_designer来自noviembre 19º, 2017的Debenhams条客户评论

~bhasky_designer案的背景

GetHuman:~bhasky_designer-您能告诉我们其他Debenhams个客户何时提起诉讼吗?
~bhasky_designer:Yup。在noviembre 17º上是morning。
GetHuman:您是否接触到Debenhams,如果可以,怎么做?
~bhasky_designer:我使用在GetHuman Debenhams客户服务联系信息页面上找到的email:联系Debenhams客户服务
GetHuman:这些常见的Debenhams客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bhasky_designer 常见 Debenhams 问题的列表)
~bhasky_designer:“ Complaint”是我尝试使用to contact的原因。

~bhasky_designer对Debenhams客户服务的评价

GetHuman:那么,您如何总结GetHuman的Debenhams客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bhasky_designer:Most horrible online shopping experience ever. I made an order online last week. Debenhams delivered a wrong order to my address. I called the customer services and they said they will pick up the wrong order and my order is on way and I should get it next day without any problem. It has been * days now and what I received today is an email saying that my order has been refunded. Called customer services to find out where is my order. After spending ** mins on the phone the outcome is that they can't do anything as I have been paid a refund so I should make a fresh order onlne. What a waste of time....That is really very very bad experience. Will think several times before ordering anything online with Debenhams... A bunch of jokers sitting in customer services who hardly even acknowledging their mistake..
GetHuman:让我们量化一下您与Debenhams联系的经验。在1到5的范围内,如何轻松解决Debenhams问题?
~bhasky_designer:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bhasky_designer:在沟通方面,我会给他们五分之三的two。
GetHuman:Debenhams快速有效地解决问题的能力又如何呢?
~bhasky_designer:为此,我要说出五分之二的three。
GetHuman:最后-对其他Debenhams客户有何建议?
~bhasky_designer:尽早或晚些时候与他们打交道。不要忘记Debenhams可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bhasky_designer在noviembre 17º, 2017发生的Debenhams客户服务问题中得到了一些有用的反馈和措辞。

Debenhams

1.00 of 5 stars | 42条评论

~bhasky_designer的Debenhams评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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