Debenhams: Its actually * days I've been waiting for an em...
GetHuman用户~Jen来自November 7th, 2017的Debenhams条客户评论
~Jen案的背景
GetHuman：~Jen-您能告诉我们其他Debenhams个客户何时提起诉讼吗？
~Jen：Yeah。在November 3rd上是morning。
GetHuman：您是否接触到Debenhams，如果可以，怎么做？
GetHuman：这些常见的Debenhams客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Jen 常见 Debenhams 问题的列表）
~Jen：“ Returns”是我尝试使用to contact的原因。
~Jen对Debenhams客户服务的评价
GetHuman：那么，您如何总结GetHuman的Debenhams客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Jen：Its actually * days I've been waiting for an email response. I can't afford to sit on hold. Basically I emailed to amend an order. They made a mistake when amending it and now it is being delivered to the wrong place. The generic email I got when I pointed this out implied it was my flaut and there was nothing they could do. Very impersonal. Also - although money taken from my account some stuff not in stock on the order - a week later. What have they been doing with my money for that week. I hear from others that it can take weeks to be refunded. Compared to other stores which have up to date stock info and take responsibility for their mistakes, Debenhams are very disappointing.
GetHuman：让我们量化一下您与Debenhams联系的经验。在1到5的范围内，如何轻松解决Debenhams问题？
~Jen：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Jen：在沟通方面，我会给他们五分之三的one。
GetHuman：Debenhams快速有效地解决问题的能力又如何呢？
~Jen：为此，我要说出五分之二的one。
GetHuman：最后-对其他Debenhams客户有何建议？
~Jen：尽早或晚些时候与他们打交道。不要忘记Debenhams可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Jen在November 3rd, 2017发生的Debenhams客户服务问题中得到了一些有用的反馈和措辞。