Debenhams: I ordered dishes for an address in London, not...
GetHuman用户~Fed up 来自نوفمبر ٢٢، ٢٠١٧的Debenhams条客户评论
~Fed up 案的背景
GetHuman：~Fed up -您能告诉我们其他Debenhams个客户何时提起诉讼吗？
~Fed up ：Yup。在نوفمبر ١٥上是afternoon。
GetHuman：您是否接触到Debenhams，如果可以，怎么做？
GetHuman：这些常见的Debenhams客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Fed up 常见 Debenhams 问题的列表）
~Fed up ：“ Cancel order”是我尝试使用to contact的原因。
~Fed up 对Debenhams客户服务的评价
GetHuman：那么，您如何总结GetHuman的Debenhams客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Fed up ：I ordered dishes for an address in London, not my usual address, selected next day delivery. Travelled to London to meet delivery for which no time slot was given other than *am - *pm. Waited until *.**. Rang and was told that actually *pm can be as late as *pm. Sat about in flat for extra *.* hours, with no further update or communication from Debenhams. Rang at *.** to be told for first time that there was a problem with the courier service and that all they could do was refund ***£*.**. Left flat just before *pm- no delivery. Rang this morning to rearrange delivery to billling address, most incovenient, as will have to transport dinnerware on train to London myself piece by piece over several weeks. Debenhams refused to use billing address as alternative delivery address, and suggested cancelling my order. Left me on hold for ** minutes, while Debenhams recording announced repeatedly the merits of their delivery service(!). He returned on the line and then asked me to hold
GetHuman：让我们量化一下您与Debenhams联系的经验。在1到5的范围内，如何轻松解决Debenhams问题？
~Fed up ：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Fed up ：在沟通方面，我会给他们五分之三的one。
GetHuman：Debenhams快速有效地解决问题的能力又如何呢？
~Fed up ：为此，我要说出五分之二的two。
GetHuman：最后-对其他Debenhams客户有何建议？
~Fed up ：尽早或晚些时候与他们打交道。不要忘记Debenhams可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Fed up 在نوفمبر ١٥، ٢٠١٧发生的Debenhams客户服务问题中得到了一些有用的反馈和措辞。