Dallas Morning News: I purchase the paper for the coupons. I bought...
GetHuman用户~B来自November 6th, 2017的Dallas Morning News条客户评论
~B案的背景
GetHuman:~B-您能告诉我们其他Dallas Morning News个客户何时提起诉讼吗?
~B:Sure。在October 29th上是morning。
GetHuman:您是否接触到Dallas Morning News,如果可以,怎么做?
GetHuman:这些常见的Dallas Morning News客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~B 常见 Dallas Morning News 问题的列表)
~B:“ Delivery problem”是我尝试使用to call的原因。
~B对Dallas Morning News客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dallas Morning News客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~B:I purchase the paper for the coupons. I bought a couple of papers at different times, and I found the coupons were not in the package. I called them immediately both times, and they told me they would give me a voucher. Months passed and I got nothing. I called back several times, and they told me after the third time that someone from the finance dept would call me back. Of course, no one did. I called back and was told that they can't guarantee the coupons in the paper-except to subscribers. So unless you want the junk that is left over, (which may or may not be what you paid for) I would be careful with the DMN. The helpful and intelligent rep told me to return the paper to the store (two months later)LOL. I asked her if they had a marketing dept or a complaint dept I could speak to, and she said that she did not know. SAD! I am a person that really cares about how you treat me after my purchase.
GetHuman:让我们量化一下您与Dallas Morning News联系的经验。在1到5的范围内,如何轻松解决Dallas Morning News问题?
~B:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~B:在沟通方面,我会给他们五分之三的five。
GetHuman:Dallas Morning News快速有效地解决问题的能力又如何呢?
~B:为此,我要说出五分之二的two。
GetHuman:最后-对其他Dallas Morning News客户有何建议?
~B:在一天中的早些时候或深夜给他们打电话。不要忘记Dallas Morning News可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~B在October 29th, 2017发生的Dallas Morning News客户服务问题中得到了一些有用的反馈和措辞。