DaVita Inc.: I have been with Davita for * years now. Previo...

GetHuman用户~Calvin来自novembre 11, 2017的DaVita Inc.条客户评论

~Calvin案的背景

GetHuman:~Calvin-您能告诉我们其他DaVita Inc.个客户何时提起诉讼吗?
~Calvin:Yes。在novembre 8上是morning。
GetHuman:您是否接触到DaVita Inc.,如果可以,怎么做?
~Calvin:我使用了我在GetHuman DaVita Inc.客户电话号码页面上找到的310-536-2400号码:DaVita Inc.客户服务电话号码
GetHuman:这些常见的DaVita Inc.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Calvin 常见 DaVita Inc. 问题的列表)
~Calvin:“ None of those really matches why I wanted to call DaVita Inc. that day.”是我尝试使用to call的原因。

~Calvin对DaVita Inc.客户服务的评价

GetHuman:那么,您如何总结GetHuman的DaVita Inc.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Calvin:I have been with Davita for * years now. Previously when I needed equipment replaced it would be delivered the next day. Recently on July **th I needed the control panel to my dialysis equipment replaced. I was getting too many alarms and was nott able to do a conductivity test. The tech said i would get a replacement by Thursday July **th. THat day came and no delivery but when I called to speak to the tech he hung up on me and I had to call back. After calling back I was put on hold for ** min. and then told I would receive the equipment by Friday July **th. No equipment came by *PM so I called and spoke to another tech who put me on hold for ** min. only to tell me that if I did not receive the equipment by *PM to call back. This whole situation is getting very frustrating not to mention I am very worried about my health. At any rate the equipment did not come and now the tech is telling me that it will be delivered on Saturday July **st. Davita has gotten to be a very big company.
GetHuman:让我们量化一下您与DaVita Inc.联系的经验。在1到5的范围内,如何轻松解决DaVita Inc.问题?
~Calvin:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Calvin:在沟通方面,我会给他们五分之三的one。
GetHuman:DaVita Inc.快速有效地解决问题的能力又如何呢?
~Calvin:为此,我要说出五分之二的one。
GetHuman:最后-对其他DaVita Inc.客户有何建议?
~Calvin:在一天中的早些时候或深夜给他们打电话。不要忘记DaVita Inc.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Calvin在novembre 8, 2017发生的DaVita Inc.客户服务问题中得到了一些有用的反馈和措辞。

DaVita Inc.

1.50 of 5 stars | 2条评论

~Calvin的DaVita Inc.评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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