DTE Energy: On *********, at about *:**A.M., a DTE employee...

GetHuman用户~Disgusted来自novembre 16, 2017的DTE Energy条客户评论

~Disgusted案的背景

GetHuman:~Disgusted-您能告诉我们其他DTE Energy个客户何时提起诉讼吗?
~Disgusted:Yes。在novembre 12上是middle of the night。
GetHuman:您是否接触到DTE Energy,如果可以,怎么做?
~Disgusted:我使用了我在GetHuman DTE Energy客户电话号码页面上找到的800-477-4747号码:DTE Energy客户服务电话号码
GetHuman:这些常见的DTE Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Disgusted 常见 DTE Energy 问题的列表)
~Disgusted:“ Meter reading”是我尝试使用to call的原因。

~Disgusted对DTE Energy客户服务的评价

GetHuman:那么,您如何总结GetHuman的DTE Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Disgusted:On *********, at about *:**A.M., a DTE employee came to my door requesting access to the DTE pole in my backyard. I gave permission. Shortly after he left, I noticed that a quarter of my house had no electricity. I called DTE and was told they would send out a "FORM" and if I needed an electrician to fix whatever, send back the form along with the electrician's bill and they would consider whether to reimburse me. After talking to DTE, we realized we could not get the car out of the garage due to no power there. My son called DTE and complained. Two DTE workers were sent out that night and after looking at the pole told me they knew exactly what was wrong. They could not fix it but had called someone else out and would wait for their arrival. After sitting in front of my house for an hour, they came to the door to say they had to leave but someone would be out. On June **th at *:**A.M., a DTE employee came out. After I told him what had happened the day before, he told me he
GetHuman:让我们量化一下您与DTE Energy联系的经验。在1到5的范围内,如何轻松解决DTE Energy问题?
~Disgusted:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Disgusted:在沟通方面,我会给他们五分之三的two。
GetHuman:DTE Energy快速有效地解决问题的能力又如何呢?
~Disgusted:为此,我要说出五分之二的five。
GetHuman:最后-对其他DTE Energy客户有何建议?
~Disgusted:在一天中的早些时候或深夜给他们打电话。不要忘记DTE Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Disgusted在novembre 12, 2017发生的DTE Energy客户服务问题中得到了一些有用的反馈和措辞。

DTE Energy

3.00 of 5 stars | 28条评论

~Disgusted的DTE Energy评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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