DTE Energy: Carla was the representative whom I spoke with...
GetHuman用户~Patricia Walker来自November 15th, 2017的DTE Energy条客户评论
~Patricia Walker案的背景
GetHuman：~Patricia Walker-您能告诉我们其他DTE Energy个客户何时提起诉讼吗？
~Patricia Walker：Yeah。在November 10th上是evening。
GetHuman：您是否接触到DTE Energy，如果可以，怎么做？
GetHuman：这些常见的DTE Energy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Patricia Walker 常见 DTE Energy 问题的列表）
~Patricia Walker：“ Cancel service”是我尝试使用to call的原因。
~Patricia Walker对DTE Energy客户服务的评价
GetHuman：那么，您如何总结GetHuman的DTE Energy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Patricia Walker：Carla was the representative whom I spoke with on *********. She was short and rude. When I told her that I requested the pass due amount that needs to be paid, and not the current amount due in April, she continued to tell me what is due on April *, ****.This is not what I requested. I requested the March balance that I believe was ***.**. When I informed Carla she was not giving me the information I requested she continued to iterate to me that I owe $***.**. In short I paid $***.**. Everyone knows that DTE over charges for enegry. That's why people are on the budget plan. It's not for Carla to determine how much I am to pay especially when I continually request the amount due for March! No matter what DTE says, the first of the month is an inconvenience for me to pay my bill. Moreover DTE alleges you can not change your payment date. That why the majority of DTE customers will participate in direct payment program. I hope I never have to speak to another representative like Carla
GetHuman：让我们量化一下您与DTE Energy联系的经验。在1到5的范围内，如何轻松解决DTE Energy问题？
~Patricia Walker：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Patricia Walker：在沟通方面，我会给他们五分之三的one。
GetHuman：DTE Energy快速有效地解决问题的能力又如何呢？
~Patricia Walker：为此，我要说出五分之二的five。
GetHuman：最后-对其他DTE Energy客户有何建议？
~Patricia Walker：在一天中的早些时候或深夜给他们打电话。不要忘记DTE Energy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Patricia Walker在November 10th, 2017发生的DTE Energy客户服务问题中得到了一些有用的反馈和措辞。