DSW: Horrible ... Horrible ... Horrible I talked to...

GetHuman用户~dswsucks来自नवंबर १९, २०१७的DSW条客户评论

~dswsucks案的背景

GetHuman:~dswsucks-您能告诉我们其他DSW个客户何时提起诉讼吗?
~dswsucks:Yes I can。在नवंबर ११上是middle of the night。
GetHuman:您是否接触到DSW,如果可以,怎么做?
~dswsucks:我使用了我在GetHuman DSW客户电话号码页面上找到的866-379-7463号码:DSW客户服务电话号码
GetHuman:这些常见的DSW客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dswsucks 常见 DSW 问题的列表)
~dswsucks:“ Cancel order”是我尝试使用to call的原因。

~dswsucks对DSW客户服务的评价

GetHuman:那么,您如何总结GetHuman的DSW客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dswsucks:Horrible ... Horrible ... Horrible I talked to a DSW employee on the chatg line to complain that I had purchased shoes on black friday and not gotten the discount that they had offered the following day! The person on the chat was nice enough and put a credit on my account of $** which is what I would have saved. That made a total of $** because they had given me a $** reward as a new customer! I saw these rewards on my account. It was my understanding that the promotion was still going on so I looked through the shoes on line and picked out * more pairs but when I tried to pay, the code did not work. I then talked to someone again on chat and they asked me if I wanted them to try and get me the discount however after holding for more than ** minutes, I was told that there was nothing that they could do! I then called customer service and after waiting more than ** finally talked to someone who then got a supervior for me ** more minues later. In the end, I was mad that I had sp
GetHuman:让我们量化一下您与DSW联系的经验。在1到5的范围内,如何轻松解决DSW问题?
~dswsucks:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dswsucks:在沟通方面,我会给他们五分之三的five。
GetHuman:DSW快速有效地解决问题的能力又如何呢?
~dswsucks:为此,我要说出五分之二的two。
GetHuman:最后-对其他DSW客户有何建议?
~dswsucks:在一天中的早些时候或深夜给他们打电话。不要忘记DSW可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dswsucks在नवंबर ११, २०१७发生的DSW客户服务问题中得到了一些有用的反馈和措辞。

DSW

3.00 of 5 stars | 19条评论

~dswsucks的DSW评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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