DISH: WE RECEIVED AN ERROR CODE ON OUR DVR. A SERVIC...
GetHuman用户~DEB 来自November 26th, 2017的DISH条客户评论
~DEB 案的背景
GetHuman：~DEB -您能告诉我们其他DISH个客户何时提起诉讼吗？
~DEB ：Yes。在November 22nd上是afternoon。
GetHuman：您是否接触到DISH，如果可以，怎么做？
~DEB ：我使用了我在GetHuman DISH客户电话号码页面上找到的800-333-3474号码：DISH客户服务电话号码 GetHuman：这些常见的DISH客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~DEB 常见 DISH 问题的列表）
~DEB ：“ Complaint”是我尝试使用to call的原因。
~DEB 对DISH客户服务的评价
GetHuman：那么，您如何总结GetHuman的DISH客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~DEB ：WE RECEIVED AN ERROR CODE ON OUR DVR. A SERVICE TECH CAME OUT AND IT WAS A FAULTY CABLE AT INSTALLATION. WE WERE CHARGED $** FOR THIS AND IT WAS NOT OUR FAULT. IT TOOK US FOREVER TO GET A SUPERVISOR, AFTER GOING THROUGH A VOICE-MAIL SYSTEM THAT DID NOT WORK FOR CALL BACKS AND A CUSTOMER SERVICE PERSON WHO WOULD NOT LISTEN! IT WAS NOT OUR FAULT, WHAT IS A CUSTOMER SUPPOSED TO DO IF THERE IS A PROBLEM THAT IS NOT THEIR FAULT? I AM VERY UPSET WITH YOU. YOU NEED TO GET BETTER CUSTOMER SERVICE(TRY UNDERCOVER BOSS TO SEE WHAT GOES ON!)IF WE HAVE ANOTHER PROBLEM WE WILL BE CANCELLING YOUR SERVICE. THE SUPERVISOR DID WAVE THE FEE, BUT SHE WASN'T TOO NICE ABOUT IT AND IT TOOK SOME DOING. SHE MADE IT SEEM LIKE IT WAS SUCH A BIG DEAL TO DO. IT WASN'T OUR FAULT! OTHER SERVICES WE HAVE HAD NEVER CHARGED US FOR AN ERROR OR PROBLEM THAT WASN'T OURS. WE ARE VERY DISSATISFIED WITH YOUR COMPANY AND WILL NOT RECOMMEND IT. HOPE THIS GETS TO THE RIGHT PERSON AND IS TAKEN SERIOUSLY. DEB & JIM LEI
GetHuman：让我们量化一下您与DISH联系的经验。在1到5的范围内，如何轻松解决DISH问题？
~DEB ：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~DEB ：在沟通方面，我会给他们五分之三的three。
GetHuman：DISH快速有效地解决问题的能力又如何呢？
~DEB ：为此，我要说出五分之二的five。
GetHuman：最后-对其他DISH客户有何建议？
~DEB ：在一天中的早些时候或深夜给他们打电话。不要忘记DISH可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~DEB 在November 22nd, 2017发生的DISH客户服务问题中得到了一些有用的反馈和措辞。