Terrible customer service. We had DISH at a mou...

GetHuman用户~Bill 来自نوفمبر ١١، ٢٠١٧的DISH条客户评论

~Bill 案的背景

GetHuman:~Bill -您能告诉我们其他DISH个客户何时提起诉讼吗?
~Bill :Yes I can。在نوفمبر ٧上是evening。
GetHuman:您是否接触到DISH,如果可以,怎么做?
~Bill :我使用了我在GetHuman DISH客户电话号码页面上找到的800-333-3474号码:DISH客户服务电话号码
GetHuman:这些常见的DISH客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Bill 常见 DISH 问题的列表)
~Bill :“ Transfer Service”是我尝试使用to call的原因。

~Bill 对DISH客户服务的评价

GetHuman:那么,您如何总结GetHuman的DISH客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Bill :Terrible customer service. We had DISH at a mountain cabin which we do not get to visit that often. DISH was on service pause but unknown to us they automatically started full service debiting our bank account after six months until we noticed the increased charge. They did not call or notify us in anyway of the reactivation of service. When we explained the circumstances that we did not authorize or desire full service fees they explained their policy is to automatically turn on full service with full billing after six months whether you use it or not-you have to call them to stop this auto start of service. How many people are going to remember to call a company to not restart service after six months-talk about how many billing traps you can step into to rip off the customer. Dish executives probably dreamed this one up while laughing at customers at the country club bar. Talking to Chris and Julian at Dish was like a brick wall-they would not adjust the $** a month fees off our bi
GetHuman:让我们量化一下您与DISH联系的经验。在1到5的范围内,如何轻松解决DISH问题?
~Bill :为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Bill :在沟通方面,我会给他们五分之三的five。
GetHuman:DISH快速有效地解决问题的能力又如何呢?
~Bill :为此,我要说出五分之二的two。
GetHuman:最后-对其他DISH客户有何建议?
~Bill :在一天中的早些时候或深夜给他们打电话。不要忘记DISH可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Bill 在نوفمبر ٧، ٢٠١٧发生的DISH客户服务问题中得到了一些有用的反馈和措辞。

DISH

2.56 of 5 stars | 244条评论

~Bill 的DISH评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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