I have been a dish customer for a whole * days...

GetHuman用户~serenity来自November 28, 2017的DISH条客户评论

~serenity案的背景

GetHuman:~serenity-您能告诉我们其他DISH个客户何时提起诉讼吗?
~serenity:Yes。在November 22上是evening。
GetHuman:您是否接触到DISH,如果可以,怎么做?
~serenity:我使用了我在GetHuman DISH客户电话号码页面上找到的800-333-3474号码:DISH客户服务电话号码
GetHuman:这些常见的DISH客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~serenity 常见 DISH 问题的列表)
~serenity:“ Lower my bill”是我尝试使用to call的原因。

~serenity对DISH客户服务的评价

GetHuman:那么,您如何总结GetHuman的DISH客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~serenity:I have been a dish customer for a whole * days, and I already regret it.**After being told by the sales person that the hopper could do exactly what Comcast could and stream tv*dvr to my ipad, I decided to make the switch. When the installer came out he told me to simply connect my ipad and my hopper to my wifi, download the app on my ipad, and I would be good to go.**He left. I connected everything and then received an error message saying I needed to buy an adapter for my hopper in order for it to work. Frustrated, I contacted online support who advised that it IS $** for the adapter and apologized for the misleading information I received, and then said that because I was only on day * with them they could switch out my hopper to the upgraded hopper which has the correct adapter built in to it. Then the chat disconnected so I had to restart with a new representative. This representative confirmed I could switch to the upgraded receiver and they could simply mail me the new receiver
GetHuman:让我们量化一下您与DISH联系的经验。在1到5的范围内,如何轻松解决DISH问题?
~serenity:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~serenity:在沟通方面,我会给他们五分之三的five。
GetHuman:DISH快速有效地解决问题的能力又如何呢?
~serenity:为此,我要说出五分之二的five。
GetHuman:最后-对其他DISH客户有何建议?
~serenity:在一天中的早些时候或深夜给他们打电话。不要忘记DISH可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~serenity在November 22, 2017发生的DISH客户服务问题中得到了一些有用的反馈和措辞。

DISH

2.56 of 5 stars | 244条评论

~serenity的DISH评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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