DISH: I am competently disillusioned by your Customer...
GetHuman用户~Wendy来自November 27th, 2017的DISH条客户评论
~Wendy案的背景
GetHuman:~Wendy-您能告诉我们其他DISH个客户何时提起诉讼吗?
~Wendy:Yeah。在November 18th上是middle of the night。
GetHuman:您是否接触到DISH,如果可以,怎么做?
~Wendy:我使用了我在GetHuman DISH客户电话号码页面上找到的800-333-3474号码:DISH客户服务电话号码 GetHuman:这些常见的DISH客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Wendy 常见 DISH 问题的列表)
~Wendy:“ Lower my bill”是我尝试使用to call的原因。
~Wendy对DISH客户服务的评价
GetHuman:那么,您如何总结GetHuman的DISH客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Wendy:I am competently disillusioned by your Customer Service and Your company as a whole. Below is a copy of my complaint to the BBB ** *st of all I wanted the Account in suspense until I could get caught up on $$ owed. I was informed I could have it in suspense for up to * months. They closed and terminated the Account after only * months not me. *nd they took $$ out of my bank without my permission. I spoke with agent Id **B on ********* who agreed to fix the dispute. Now company will not honor the agreement. She agreed to fix from $*** to $*** leaving a credit from the early termination of $***. Out of the $*** they were to apply **.** toward the unpaid monthly balance then credit the difference $**.** back to my bank. By doing this then we agreed everything was settled and account paid in full. Next thing I see is no credit and they are billing me the $**.** again. I called back and they refused to acknowledge the previous reps agreement with me due to she notated wrong. They have
GetHuman:让我们量化一下您与DISH联系的经验。在1到5的范围内,如何轻松解决DISH问题?
~Wendy:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Wendy:在沟通方面,我会给他们五分之三的two。
GetHuman:DISH快速有效地解决问题的能力又如何呢?
~Wendy:为此,我要说出五分之二的three。
GetHuman:最后-对其他DISH客户有何建议?
~Wendy:在一天中的早些时候或深夜给他们打电话。不要忘记DISH可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Wendy在November 18th, 2017发生的DISH客户服务问题中得到了一些有用的反馈和措辞。