DHL (Canada): Once I got through the lengthy automated menu...
GetHuman用户~MoMac来自November 26th, 2017的DHL (Canada)条客户评论
~MoMac案的背景
GetHuman:~MoMac-您能告诉我们其他DHL (Canada)个客户何时提起诉讼吗?
~MoMac:Yeah。在November 17th上是afternoon。
GetHuman:您是否接触到DHL (Canada),如果可以,怎么做?
GetHuman:这些常见的DHL (Canada)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MoMac 常见 DHL (Canada) 问题的列表)
~MoMac:“ Track item”是我尝试使用to call的原因。
~MoMac对DHL (Canada)客户服务的评价
GetHuman:那么,您如何总结GetHuman的DHL (Canada)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MoMac:Once I got through the lengthy automated menu, I had to wait for over ** minutes to speak with someone who was pleasant but absolutely no help. I have been trying for almost * months to clear up a matter with this company and still I continue to get automated phone calls - every day - telling me that I have an outstanding account with them. I paid the amount owing, via Visa, on the day of the delivery and I have provided DHL with a copy of my Visa statement evidencing my payment on said date. For some reason, DHL can't seem to get it through their heads that I've made this payment. This company is very poorly run.
GetHuman:让我们量化一下您与DHL (Canada)联系的经验。在1到5的范围内,如何轻松解决DHL (Canada)问题?
~MoMac:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MoMac:在沟通方面,我会给他们五分之三的four。
GetHuman:DHL (Canada)快速有效地解决问题的能力又如何呢?
~MoMac:为此,我要说出五分之二的five。
GetHuman:最后-对其他DHL (Canada)客户有何建议?
~MoMac:在一天中的早些时候或深夜给他们打电话。不要忘记DHL (Canada)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MoMac在November 17th, 2017发生的DHL (Canada)客户服务问题中得到了一些有用的反馈和措辞。