CuraScript: I, too, am forced to use this pharmacy by my in...
GetHuman用户~me来自नवंबर ६, २०१७的CuraScript条客户评论
~me案的背景
GetHuman:~me-您能告诉我们其他CuraScript个客户何时提起诉讼吗?
~me:Sure。在नवंबर १上是afternoon。
GetHuman:您是否接触到CuraScript,如果可以,怎么做?
GetHuman:这些常见的CuraScript客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~me 常见 CuraScript 问题的列表)
~me:“ Make an order”是我尝试使用to call的原因。
~me对CuraScript客户服务的评价
GetHuman:那么,您如何总结GetHuman的CuraScript客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~me:I, too, am forced to use this pharmacy by my insurance policy rules, and I hate them. I've had nothing but problems. If you mail paper scripts to them, they lose them and don't record the info in the computer. If you change doctors, they don't make a note of it and keep pestering the old doc with rx refill requests. I've gone without my medications numerous times because I run out while fighting with them to get the needed refills and fighting their incompetence. I escalated a call to a supervisor once, who didn't have an answer for me but said she would have the other supervisors investigate each of their call center reps. So basically if you have a problem they hand it off one to another and nobody ever takes ownership or solves the problem. I've written one formal letter to my insurance company complaining about them, and I'm about to write another one. The way they save money is by not actually helping the consumer and not solving problems. They could care less about custo
GetHuman:让我们量化一下您与CuraScript联系的经验。在1到5的范围内,如何轻松解决CuraScript问题?
~me:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~me:在沟通方面,我会给他们五分之三的one。
GetHuman:CuraScript快速有效地解决问题的能力又如何呢?
~me:为此,我要说出五分之二的one。
GetHuman:最后-对其他CuraScript客户有何建议?
~me:在一天中的早些时候或深夜给他们打电话。不要忘记CuraScript可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~me在नवंबर १, २०१७发生的CuraScript客户服务问题中得到了一些有用的反馈和措辞。