I am forced to use Curascript to order my meds...
GetHuman用户~Tom来自November 13th, 2017的CuraScript条客户评论
~Tom案的背景
GetHuman:~Tom-您能告诉我们其他CuraScript个客户何时提起诉讼吗?
~Tom:Yes I can。在November 7th上是afternoon。
GetHuman:您是否接触到CuraScript,如果可以,怎么做?
GetHuman:这些常见的CuraScript客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tom 常见 CuraScript 问题的列表)
~Tom:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Tom对CuraScript客户服务的评价
GetHuman:那么,您如何总结GetHuman的CuraScript客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tom:I am forced to use Curascript to order my meds because Blue Cross will not allow me to get my prescriptions filled anywhere else. They are without a doubt the worst company I have ever dealt with!!! On my initial order, it took me FOUR MONTHS to get it filled..due to lack of communication between Curascript and my physician. With the second order, I was told that only one of the meds could be shipped..however both showed up in the shipment (a surprise!) However, when the bill for the second med came, it was for $***..should have been $***. NUMEROUS calls later (being told I would be reinvoiced for the right amount), and I actually receive a credit for $*** to my account..MORE phone calls, and I finally work it out. Now, on my most recent order, I have been told I can only order two of the three meds as one of them is not yet available for order as it was just filled..um, I've never ordered these meds before! So I place the order for the two and am billed for them both. The next
GetHuman:让我们量化一下您与CuraScript联系的经验。在1到5的范围内,如何轻松解决CuraScript问题?
~Tom:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tom:在沟通方面,我会给他们五分之三的three。
GetHuman:CuraScript快速有效地解决问题的能力又如何呢?
~Tom:为此,我要说出五分之二的four。
GetHuman:最后-对其他CuraScript客户有何建议?
~Tom:在一天中的早些时候或深夜给他们打电话。不要忘记CuraScript可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tom在November 7th, 2017发生的CuraScript客户服务问题中得到了一些有用的反馈和措辞。