Crowne Plaza Hotels: Complaint:*I am a journalist, and several week...

GetHuman用户~Disgruntled Global Londoner来自November 23rd, 2017的Crowne Plaza Hotels条客户评论

~Disgruntled Global Londoner案的背景

GetHuman:~Disgruntled Global Londoner-您能告诉我们其他Crowne Plaza Hotels个客户何时提起诉讼吗?
~Disgruntled Global Londoner:Yeah。在November 22nd上是morning。
GetHuman:您是否接触到Crowne Plaza Hotels,如果可以,怎么做?
~Disgruntled Global Londoner:我使用了我在GetHuman Crowne Plaza Hotels客户电话号码页面上找到的800-227-6963号码:Crowne Plaza Hotels客户服务电话号码
GetHuman:这些常见的Crowne Plaza Hotels客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Disgruntled Global Londoner 常见 Crowne Plaza Hotels 问题的列表)
~Disgruntled Global Londoner:“ Cancel booking”是我尝试使用to call的原因。

~Disgruntled Global Londoner对Crowne Plaza Hotels客户服务的评价

GetHuman:那么,您如何总结GetHuman的Crowne Plaza Hotels客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Disgruntled Global Londoner:Complaint:*I am a journalist, and several weeks ago, asked the live chat people for a marketing and comms manager so I can request a press trip. The group says it has a green policy: I wanted to find out if this is true, here in China. It's wonderful when corporate chains take on green issues, however small, it sends out an important message. *For two weeks I couldn't find anyone in live chat who had the correct information.*Eventually via the corporate site I found the form. I was travelling in four days. As a back up I had reserved myself two nights at the Chengdu Panda Palace Hotel.*The problem began when I noticed that the amounts charged varied wildly on booking.com and the hotel direct. I cancelled the booking on the former and made one with the latter.*I requested a pick up from the airport.*Two weeks before travel- from China- I tried ringing the hotel. And sent three emails. The phone numbers didn't work (from inside China, when I told the livechat person in USA he sai
GetHuman:让我们量化一下您与Crowne Plaza Hotels联系的经验。在1到5的范围内,如何轻松解决Crowne Plaza Hotels问题?
~Disgruntled Global Londoner:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Disgruntled Global Londoner:在沟通方面,我会给他们五分之三的four。
GetHuman:Crowne Plaza Hotels快速有效地解决问题的能力又如何呢?
~Disgruntled Global Londoner:为此,我要说出五分之二的one。
GetHuman:最后-对其他Crowne Plaza Hotels客户有何建议?
~Disgruntled Global Londoner:在一天中的早些时候或深夜给他们打电话。不要忘记Crowne Plaza Hotels可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Disgruntled Global Londoner在November 22nd, 2017发生的Crowne Plaza Hotels客户服务问题中得到了一些有用的反馈和措辞。

Crowne Plaza Hotels

1.00 of 5 stars | 3条评论

~Disgruntled Global Londoner的Crowne Plaza Hotels评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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