Cricket Wireless: the store and manager in paragould arkansas nee...
GetHuman用户GetHuman-carmenl来自November 30, 2017的Cricket Wireless条客户评论
GetHuman-carmenl案的背景
GetHuman:GetHuman-carmenl-您能告诉我们其他Cricket Wireless个客户何时提起诉讼吗?
GetHuman-carmenl:Yes。在November 23上是afternoon。
GetHuman:您是否接触到Cricket Wireless,如果可以,怎么做?
GetHuman:这些常见的Cricket Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-carmenl 常见 Cricket Wireless 问题的列表)
GetHuman-carmenl:“ Technical support”是我尝试使用to call的原因。
GetHuman-carmenl对Cricket Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cricket Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-carmenl:the store and manager in paragould arkansas need to be reported
GetHuman:您能从11/23/17发生的事情中告诉我们其他人吗?
GetHuman-carmenl:There's a so-called manager in our store in paragould,ar *****, phone *(***)***-****, who is extremely unprofessional with very little knowledge of what she's doing. On **-* I went in* cricket * purchase hotspot * my Android * our home computer. She added it * my phone, and along with my bill came * $**. She also said she was enrolling me in autopay * save me $**mo. Well this morning I get up * NO phone srvc. I called *** from my husband's phone and spoke with a Marvin who's help was impeccable! Not only had this MANAGER failed * chrg me correctly, causing me * incur a disconnect, I was never set up on autopay either! Every question we had * her regarding hotspot, she could not give a definitive answer * anything, her response was the same......"ur all set"...well no, I wasn't all set! Her name is Ashley D, printed on my receipt. I've heard several ppl complain about this Ashley D and MANAGER she is most definitely NOT! I explained * Marvin at *** the situation with this Ashley which he noted in computer. My name is Carmen Dillport and my phone * is ***-***-****. Plz look in* this. I should not have incurred a disconnect because of an inept employee!!
GetHuman:让我们量化一下您与Cricket Wireless联系的经验。在1到5的范围内,如何轻松解决Cricket Wireless问题?
GetHuman-carmenl:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-carmenl:在沟通方面,我会给他们五分之三的four。
GetHuman:Cricket Wireless快速有效地解决问题的能力又如何呢?
GetHuman-carmenl:为此,我要说出五分之二的three。
GetHuman:最后-对其他Cricket Wireless客户有何建议?
GetHuman-carmenl:在一天中的早些时候或深夜给他们打电话。不要忘记Cricket Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-carmenl在November 23, 2017发生的Cricket Wireless客户服务问题中得到了一些有用的反馈和措辞。