Cricket Wireless: Wow, i was actually able make contact with some...
A Cricket Wireless customer review by GetHuman user GetHuman-208676 from October 31st, 2017
Background on GetHuman-208676's case
GetHuman: GetHuman-208676 - can you tell our other Cricket Wireless customers when your case took place?
GetHuman-208676: Sure. It was morning, on October 22nd.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-208676 a list of common Cricket Wireless problems)
GetHuman-208676: "Complaint" was why I was trying to call.
GetHuman-208676's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-208676: Wow, i was actually able make contact with someone who is able to help me with the problem i had with getting double billed for my phone that i purchased online. I have been trying to get this issue taken care of for nearly five months and have only been mislead. My only complaint is that they do not wish to compensate me any further for the nearly * months it has taken to get my refund.. what a load of ****
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
GetHuman-208676: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-208676: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
GetHuman-208676: For that I would say four out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
GetHuman-208676: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-208676 taken from his Cricket Wireless customer service problem that occurred on October 22nd, 2017.