Cricket Wireless: I called in the other night to Cricket customer...
GetHuman用户~marty15068来自November 16., 2017的Cricket Wireless条客户评论
~marty15068案的背景
GetHuman:~marty15068-您能告诉我们其他Cricket Wireless个客户何时提起诉讼吗?
~marty15068:Yes。在November 8.上是middle of the night。
GetHuman:您是否接触到Cricket Wireless,如果可以,怎么做?
GetHuman:这些常见的Cricket Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~marty15068 常见 Cricket Wireless 问题的列表)
~marty15068:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~marty15068对Cricket Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cricket Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~marty15068:I called in the other night to Cricket customer service and over the course of a few hours I kept getting this automated voice response loop ****! It kept saying all reps are busy and then it would give me options to pick. Every option would end up recycling me back through the system.**So I tried this and was on with a live person in no time who listened to what I needed then transferred me to the correct dept.***- pick the option for adding a new line on your account**- put in any fake ** digit ESN number and confirm**- answer the question with "yes" that you are prepared to pay activation*first month service, etc.**- at this point you should be taken to a live person
GetHuman:让我们量化一下您与Cricket Wireless联系的经验。在1到5的范围内,如何轻松解决Cricket Wireless问题?
~marty15068:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~marty15068:在沟通方面,我会给他们五分之三的four。
GetHuman:Cricket Wireless快速有效地解决问题的能力又如何呢?
~marty15068:为此,我要说出五分之二的one。
GetHuman:最后-对其他Cricket Wireless客户有何建议?
~marty15068:在一天中的早些时候或深夜给他们打电话。不要忘记Cricket Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~marty15068在November 8., 2017发生的Cricket Wireless客户服务问题中得到了一些有用的反馈和措辞。