Cricket Communications: Had my Cricket Broadband account suspended with...

GetHuman用户~geoaboy来自noviembre 4º, 2017的Cricket Communications条客户评论

~geoaboy案的背景

GetHuman:~geoaboy-您能告诉我们其他Cricket Communications个客户何时提起诉讼吗?
~geoaboy:Yes I can。在octubre 28º上是morning。
GetHuman:您是否接触到Cricket Communications,如果可以,怎么做?
~geoaboy:我使用了我在GetHuman Cricket Communications客户电话号码页面上找到的800-274-2538号码:Cricket Communications客户服务电话号码
GetHuman:这些常见的Cricket Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~geoaboy 常见 Cricket Communications 问题的列表)
~geoaboy:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~geoaboy对Cricket Communications客户服务的评价

GetHuman:那么,您如何总结GetHuman的Cricket Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~geoaboy:Had my Cricket Broadband account suspended without notifying me. Recieved an e-mail notifiying me that my Visa card was soon expiring and i needed to update it with new card. I calle Cricket Tech. support and the agent told me he could not update my expiration date due to the fact that i had to have automatic payment withdrawal setup. I told him i DID..! That the amount was taken every **th of every month. He still argued with me about not being able to update my credit card information.!!!! I then tried to make a payment of $**.** on the My Cricket website but it would not process my payment due to a white screen appearing on the website after i put my payment amount in..! Then tried to call Tech Support and could never get hold of a "live" agent to fix my problem. The Tech Support website is the WORSE..! If you don't tell the automated voice response exactly what you need, the recorded message will say try again later and then "Disconnect" You...!!!!!!!!!!!!!!!!
GetHuman:让我们量化一下您与Cricket Communications联系的经验。在1到5的范围内,如何轻松解决Cricket Communications问题?
~geoaboy:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~geoaboy:在沟通方面,我会给他们五分之三的three。
GetHuman:Cricket Communications快速有效地解决问题的能力又如何呢?
~geoaboy:为此,我要说出五分之二的four。
GetHuman:最后-对其他Cricket Communications客户有何建议?
~geoaboy:在一天中的早些时候或深夜给他们打电话。不要忘记Cricket Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~geoaboy在octubre 28º, 2017发生的Cricket Communications客户服务问题中得到了一些有用的反馈和措辞。

Cricket Communications

1.33 of 5 stars | 39条评论

~geoaboy的Cricket Communications评论

寻求帮助的困难
1 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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