Credit One Bank: Garbage. After repeating myself more times then...

GetHuman用户GetHuman-345258来自November 26th, 2017的Credit One Bank条客户评论

GetHuman-345258案的背景

GetHuman:GetHuman-345258-您能告诉我们其他Credit One Bank个客户何时提起诉讼吗?
GetHuman-345258:Yup。在November 21st上是afternoon。
GetHuman:您是否接触到Credit One Bank,如果可以,怎么做?
GetHuman-345258:我使用了我在GetHuman Credit One Bank客户电话号码页面上找到的877-825-3242号码:Credit One Bank客户服务电话号码
GetHuman:这些常见的Credit One Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-345258 常见 Credit One Bank 问题的列表)
GetHuman-345258:“ Complaint”是我尝试使用to call的原因。

GetHuman-345258对Credit One Bank客户服务的评价

GetHuman:那么,您如何总结GetHuman的Credit One Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-345258:Garbage. After repeating myself more times then I care to count they were unable to resolve my issue. All I wanted to do was get cash from am atm. I know I set my pin up when I activated my card, I've already got cash once before. They allow you to call the number on the sticker on the card when you first get it to activate your pin, but won't let you verify*change your pin, even offering to answer any and all security questions. I'm in a position where I need to use my cc for emergency purposes, in this case buying a part for my truck from an individual so I can get to work Monday, and their only response, (repeated several times as if being read from a prompt machine)(in very broken English) "your new pin will be received in the mail in *-** business days".*Very poor customer service, and incredibly difficult to understand. Do not, I repeat, -DO NOT- make the mistake of obtaining one of these cards. Save yourself the aggravation.
GetHuman:让我们量化一下您与Credit One Bank联系的经验。在1到5的范围内,如何轻松解决Credit One Bank问题?
GetHuman-345258:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-345258:在沟通方面,我会给他们五分之三的two。
GetHuman:Credit One Bank快速有效地解决问题的能力又如何呢?
GetHuman-345258:为此,我要说出五分之二的three。
GetHuman:最后-对其他Credit One Bank客户有何建议?
GetHuman-345258:在一天中的早些时候或深夜给他们打电话。不要忘记Credit One Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-345258在November 21st, 2017发生的Credit One Bank客户服务问题中得到了一些有用的反馈和措辞。

Credit One Bank

2.07 of 5 stars | 139条评论

GetHuman-345258的Credit One Bank评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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