Covered California: To be fair the agent I spoke with first time I...
GetHuman用户~MagsBags来自November 23., 2017的Covered California条客户评论
~MagsBags案的背景
GetHuman：~MagsBags-您能告诉我们其他Covered California个客户何时提起诉讼吗？
~MagsBags：Yeah。在November 21.上是morning。
GetHuman：您是否接触到Covered California，如果可以，怎么做？
GetHuman：这些常见的Covered California客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~MagsBags 常见 Covered California 问题的列表）
~MagsBags：“ Billing inquiry”是我尝试使用to call的原因。
~MagsBags对Covered California客户服务的评价
GetHuman：那么，您如何总结GetHuman的Covered California客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~MagsBags：To be fair the agent I spoke with first time I called was curteous and created an escalation ticket. Unfortunately everytime since then my experience has been horrible. I haven't been able to get a rep on the phone for * weeks straight. The last time I called Covered CA the prompt directed me to a local enrollment area. I contacted them and they explained that there was nothing they could do. I am completely at my wits end. I've had to shell out $*** this month alone on dental bills for my son since my coverage is experiencing difficulties. This system needs to be corrected.
GetHuman：让我们量化一下您与Covered California联系的经验。在1到5的范围内，如何轻松解决Covered California问题？
~MagsBags：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~MagsBags：在沟通方面，我会给他们五分之三的four。
GetHuman：Covered California快速有效地解决问题的能力又如何呢？
~MagsBags：为此，我要说出五分之二的five。
GetHuman：最后-对其他Covered California客户有何建议？
~MagsBags：在一天中的早些时候或深夜给他们打电话。不要忘记Covered California可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~MagsBags在November 21., 2017发生的Covered California客户服务问题中得到了一些有用的反馈和措辞。