Coventry Health Care Inc.: The lady on the phone was rude and not helpful...
GetHuman用户~Chelle来自November 22., 2017的Coventry Health Care Inc.条客户评论
~Chelle案的背景
GetHuman:~Chelle-您能告诉我们其他Coventry Health Care Inc.个客户何时提起诉讼吗?
~Chelle:Yeah。在November 15.上是middle of the night。
GetHuman:您是否接触到Coventry Health Care Inc.,如果可以,怎么做?
GetHuman:这些常见的Coventry Health Care Inc.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Chelle 常见 Coventry Health Care Inc. 问题的列表)
~Chelle:“ Make/Chase a claim”是我尝试使用to call的原因。
~Chelle对Coventry Health Care Inc.客户服务的评价
GetHuman:那么,您如何总结GetHuman的Coventry Health Care Inc.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Chelle:The lady on the phone was rude and not helpful. Her name was Ms* Mrs. Hallie. Another was India. They don't let u speak to supervisor, can't own up to there mistakes. They charged me when my plan was supposed to be canceled. No one know what's up or what happened. I'm just so upset. They a waist of time and money. No respect, and no help. They coverage is garbage. To whom deal with them good luck.
GetHuman:让我们量化一下您与Coventry Health Care Inc.联系的经验。在1到5的范围内,如何轻松解决Coventry Health Care Inc.问题?
~Chelle:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Chelle:在沟通方面,我会给他们五分之三的five。
GetHuman:Coventry Health Care Inc.快速有效地解决问题的能力又如何呢?
~Chelle:为此,我要说出五分之二的four。
GetHuman:最后-对其他Coventry Health Care Inc.客户有何建议?
~Chelle:在一天中的早些时候或深夜给他们打电话。不要忘记Coventry Health Care Inc.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Chelle在November 15., 2017发生的Coventry Health Care Inc.客户服务问题中得到了一些有用的反馈和措辞。