Corel: Carolyn Monaghan is rude, talking over me every...
GetHuman用户~KKA来自noviembre 20º, 2017的Corel条客户评论
~KKA案的背景
GetHuman:~KKA-您能告诉我们其他Corel个客户何时提起诉讼吗?
~KKA:Yes I can。在noviembre 17º上是evening。
GetHuman:您是否接触到Corel,如果可以,怎么做?
~KKA:我使用了我在GetHuman Corel客户电话号码页面上找到的877-582-6735号码:Corel客户服务电话号码 GetHuman:这些常见的Corel客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~KKA 常见 Corel 问题的列表)
~KKA:“ Complaint”是我尝试使用to call的原因。
~KKA对Corel客户服务的评价
GetHuman:那么,您如何总结GetHuman的Corel客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~KKA:Carolyn Monaghan is rude, talking over me every time I try to talk. She did not hear me, and made me angry over a simple issue that I did not need to be angry (delay in shipment). She blamed on the other vendor and denied that she was blaming the other vendor where the product was purchased from. THEN SHE HUNG UP THE PHONE IN MIDDLE OF MY SENTENCE!! I am a loyal WordPerfect customer since the days of XT, some ** years ago. I still use your product though everyone else in the world is using MS Word. With the kind of customer service you have, I feel it is time to migrate to MS Word. You guys need to get your act together. The order was late. I paid over $** for overnight delivery, and it was sent a week after I ordered. Then, the Serial number you provided was wrong, and I had to call back twice to get a serial number by e-mail. Such a hassle. DO YOU CARE AT ALL FOR YOUR CUSTOMER? VERY DISAPPOINTED.
GetHuman:让我们量化一下您与Corel联系的经验。在1到5的范围内,如何轻松解决Corel问题?
~KKA:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~KKA:在沟通方面,我会给他们五分之三的three。
GetHuman:Corel快速有效地解决问题的能力又如何呢?
~KKA:为此,我要说出五分之二的five。
GetHuman:最后-对其他Corel客户有何建议?
~KKA:在一天中的早些时候或深夜给他们打电话。不要忘记Corel可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~KKA在noviembre 17º, 2017发生的Corel客户服务问题中得到了一些有用的反馈和措辞。