Conns.com: Worst customer service. They play head games a...
GetHuman用户~adriane来自noviembre 24º, 2017的Conns.com条客户评论
~adriane案的背景
GetHuman:~adriane-您能告诉我们其他Conns.com个客户何时提起诉讼吗?
~adriane:Yup。在noviembre 16º上是morning。
GetHuman:您是否接触到Conns.com,如果可以,怎么做?
GetHuman:这些常见的Conns.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~adriane 常见 Conns.com 问题的列表)
~adriane:“ Cancel order”是我尝试使用to call的原因。
~adriane对Conns.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Conns.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~adriane:Worst customer service. They play head games and refuse to take care of the problem. worst monitering of employees.They never adjust the problem. employees. They argue and lie. No about the previous employee charachter for this company is horrible. I had them call me * times in a day after thet said I would have an exatension of two payments put at the end of my note now they say I do not qualify for a refinance. They took my money for an exstension not a refinance. I never gave them permission to refinance. It is against the law to check someones credit unless you clearly aask. Never was informed of them doing this. One guy kept argueing and belittling me. Another just sat the phone down. They keep saying they are going to adjust they keep calling harrassing me and reliving the problem. Dog chasing its tail never a resolution. Just escallation of being upset.
GetHuman:让我们量化一下您与Conns.com联系的经验。在1到5的范围内,如何轻松解决Conns.com问题?
~adriane:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~adriane:在沟通方面,我会给他们五分之三的two。
GetHuman:Conns.com快速有效地解决问题的能力又如何呢?
~adriane:为此,我要说出五分之二的five。
GetHuman:最后-对其他Conns.com客户有何建议?
~adriane:在一天中的早些时候或深夜给他们打电话。不要忘记Conns.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~adriane在noviembre 16º, 2017发生的Conns.com客户服务问题中得到了一些有用的反馈和措辞。