Con Edison: The worst of the worst. Incompetent, Inflexible...

GetHuman用户~HappyChappy来自November 16th, 2017的Con Edison条客户评论

~HappyChappy案的背景

GetHuman:~HappyChappy-您能告诉我们其他Con Edison个客户何时提起诉讼吗?
~HappyChappy:Yeah。在November 15th上是middle of the night。
GetHuman:您是否接触到Con Edison,如果可以,怎么做?
~HappyChappy:我使用了我在GetHuman Con Edison客户电话号码页面上找到的800-752-6633号码:Con Edison客户服务电话号码
GetHuman:这些常见的Con Edison客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~HappyChappy 常见 Con Edison 问题的列表)
~HappyChappy:“ Complaint”是我尝试使用to call的原因。

~HappyChappy对Con Edison客户服务的评价

GetHuman:那么,您如何总结GetHuman的Con Edison客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~HappyChappy:The worst of the worst. Incompetent, Inflexible and stubborn staff. Wish I could take my business to another company- poor service with little motivation for improvement is the bad side of a monopoly. Bank account details were compromised so I had to get to a new account. On vacation for two months and come back to the letters requesting payment - I am removed from direct deposit and put on a * month waitlist. To get my balance current I am forced to go to a western union branch with cash because they do not take Visa card. Seriously, a company servicing tens of millions of people in NYC doesn't allow Visa cards? So I know have to visit WU monthly for the next * months with cash while I wait to get on direct deposit. R-E-T-A-R-D-S!
GetHuman:让我们量化一下您与Con Edison联系的经验。在1到5的范围内,如何轻松解决Con Edison问题?
~HappyChappy:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~HappyChappy:在沟通方面,我会给他们五分之三的three。
GetHuman:Con Edison快速有效地解决问题的能力又如何呢?
~HappyChappy:为此,我要说出五分之二的two。
GetHuman:最后-对其他Con Edison客户有何建议?
~HappyChappy:在一天中的早些时候或深夜给他们打电话。不要忘记Con Edison可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~HappyChappy在November 15th, 2017发生的Con Edison客户服务问题中得到了一些有用的反馈和措辞。

Con Edison

3.50 of 5 stars | 44条评论

~HappyChappy的Con Edison评论

寻求帮助的困难
5 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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