Comcast: XFINITY IS THE WORST *Xfinity has been the wors...
GetHuman用户~Wahitney来自November 18, 2017的Comcast条客户评论
~Wahitney案的背景
GetHuman:~Wahitney-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~Wahitney:Yes。在November 15上是afternoon。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Wahitney 常见 Comcast 问题的列表)
~Wahitney:“ Streaming or Download Trouble”是我尝试使用to call的原因。
~Wahitney对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Wahitney:XFINITY IS THE WORST *Xfinity has been the worst experience with a cable service I have ever had!! I called and canceled my service on June **th Because I was moving. I went to turn in my equipment on July **th because I left for a out of state wedding at the first of the month and it was a **-** min drive to where I had to drop the equipment off. When I went to drop off the equipment I was sent to an old address by the lady I talked to on the **th of June, so I had to call twice to get the new address because it wasn't online anywhere. Once I arrived I waited for **min before I even got to talk to anyone about the equipment I returned.When I was returning the equipment they tried to tell me I was missing equipment. I received an extra modem from the installer but it just sat in a box in the closet. When we finally got that settled about Me having the right equipment I asked the lady about my refund and I explained to her that I called on June **th and disconnected it. She said she f
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~Wahitney:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Wahitney:在沟通方面,我会给他们五分之三的two。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~Wahitney:为此,我要说出五分之二的one。
GetHuman:最后-对其他Comcast客户有何建议?
~Wahitney:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Wahitney在November 15, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。