Comcast: This is the *nd time in * years, we have gone t...
GetHuman用户~comfused来自November 27, 2017的Comcast条客户评论
~comfused案的背景
GetHuman：~comfused-您能告诉我们其他Comcast个客户何时提起诉讼吗？
~comfused：Sure。在November 19上是middle of the night。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~comfused 常见 Comcast 问题的列表）
~comfused：“ Technical support”是我尝试使用to call的原因。
~comfused对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~comfused：This is the *nd time in * years, we have gone through, what I call Comcast Hades.*Currently, we are at critical mass, having gone through * Months of spotty service, equipment that is not ready for prime time and a series of teks, who either don't, can't or try to resolve issues, only to have them re-surface in short order. *First, the whole sales process was a joke, though our Sales Rep. was sincere and didn't intentionally mislead us, it was a new program, made promises, she couldn't keep. While we were getting these corrected, we found the Home security system, to be a joke, and expressed the desire to switch for phone. Sales rep said no prob. However it took over ** days to get the contract issues close to promised, then we were told ** day period past by * day, after assurances we would be taken care of, also all the ph. conversations where we were offline, with Security system and other services, we were being told, all our issues were being notated, well apparently not, as this
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
~comfused：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~comfused：在沟通方面，我会给他们五分之三的five。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
~comfused：为此，我要说出五分之二的four。
GetHuman：最后-对其他Comcast客户有何建议？
~comfused：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~comfused在November 19, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。